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Partition Manager 11 Server Technician Licenses include:   Extended Support     The Extended Support Service includes direct phone and web access to our support engineers, guarantees a response within 4 business hours, and offers extended hours of operation. You can also place an unlimited number of support requests during the subscription period.   Support via email Support via phone Support via online help   Read more>>                                                                       Upgrade Assurance     Get 24/7 access to the latest versions of your products and stay up-to-date! Paragon’s Upgrade Assurance option provides you with FREE license upgrades during your subscription period. Avoid system incompatibilities and maximize performance by always having the latest version by your side.   Save money! Upgrade Assurance costs less than upgrading a single license and prevents you from being affected by changes in product pricing. Read more>>