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Paragon Partition Manager 10 Server Technician Licenses include:   Support Services   Along with the powerful hard disk management tools included with Partition Manager 10, you will receive access to a well trained and highly capable support team. Depending on the license that you purchase, the product will include either Complimentary or Extended Support. Complimentary Support: Partition Manager 10 Server includes 60 Days of complimentary web and email based support. This service provides installation assistance and helps you overcome any initial questions or problems.   Support via email Support via online help     Extended Support: The Extended Support Service includes direct phone and web access to our support engineers, guarantees a response within 4 business hours, and offers extended hours of operation. You can also place an unlimited number of support requests during the subscription period.     Support via email Support via phone Support via online help  Read more>>                                                                        Upgrade Assurance     Get 24/7 access to the latest versions of your products and stay up-to-date! Paragon’s Upgrade Assurance option provides you with FREE license upgrades during your subscription period. Avoid system incompatibilities and maximize performance by always having the latest version by your side.   Save money! Upgrade Assurance costs less than upgrading a single license and prevents you from being affected by changes in product pricing. Read more>>   Add Extended Support Service to your Standard Technician License!